Operate with Urgency

It is a mis­take to put off for tomor­row what can get done — or at least get started — today. We’ve all heard this say­ing before, but it still holds true. This logic applies to the myr­iad of daily tasks, large and small, that need to be accom­plished to real­ize our goals.

We all need more inten­tional urgency. Com­pla­cency and inde­ci­sion are killers for any orga­ni­za­tion. We need to deter­mine what needs to be done, and by when. Then we need to get busy accom­plish­ing each task.

Never con­fuse activ­ity for accom­plish­ment. Stay on track, and focused on the actions you’ve com­mit­ted to. Hold oth­ers account­able to get things done on time. Urgency matters!

Avoid Com­pla­cency

There are times when things are going well, and we may be tempted to believe we have it all fig­ured out. We relax a bit too much, fig­ur­ing we’re enti­tled to coast for a while on our pos­i­tive momen­tum. Then, some­thing hap­pens to change the game.

Being too sat­is­fied or even smug about our suc­cess can be expen­sive. Effec­tive lead­ers stay focused on the day-to-day oper­at­ing plan, as well as the big­ger strate­gic pic­ture. They are fully aware of what could get in the way to accom­plish­ing short and long-term goals.

There are many rea­sons why we shouldn’t get too com­fort­able where we are. Busi­ness or oper­at­ing envi­ron­ments can change rapidly. New gov­ern­ment reg­u­la­tions or com­pet­i­tive chal­lenges may be on the hori­zon. Sys­tems, processes, and tech­nolo­gies may become over­loaded. Key peo­ple may leave unex­pect­edly. It’s also pos­si­ble that we were never really as secure or well-prepared as we thought we were.

There is always room for improve­ment. Even when you are num­ber one in your mar­ket, there is some­one out there intent on sup­plant­ing you.

We can remain more grounded by stay­ing in touch with our mar­ket share ver­sus our com­peti­tors, what cus­tomers think about us, and what employ­ees think about the com­pany. Within each of these cat­e­gories, you will find plenty of room for growth and improvement.

Stay­ing on Track

We need to chal­lenge the time frames we give our­selves to get things done. I’m not talk­ing about being unre­al­is­tic or overly aggres­sive, but to know our lim­its we have to push the boundaries.

Don’t buy into the notion that, if we under­promise or make the sched­ule easy, we will over­per­form and get things done more quickly. It just doesn’t work that way. We some­how man­age to fill up what­ever addi­tional time we have, know­ing sub­con­sciously that we have more time to get things done before the dead­line. When we sched­ule more tightly, we can get far more accom­plished. Learn to appre­ci­ate a greater sense of urgency.

We are capa­ble of accom­plish­ing far more than we real­ize, but it takes a thor­ough and inten­tional plan, with clear pri­or­i­ties to guide our daily and long-term actions. Block the time nec­es­sary to get every­thing done. It helps you stay on track.

Account­abil­ity is Critical

Effec­tive lead­ers make sure every­one knows what is expected, both as a team, and as indi­vid­ual con­trib­u­tors. There must be a clear under­stand­ing of who is account­able for what, and the author­ity they have been given to get the job done. Ambi­gu­ity about respon­si­bil­ity and author­ity will slow down progress and cre­ate frustration.

Remem­ber, no mat­ter how much we can per­son­ally accom­plish, the entire team must do their part and be held accountable.

There is a dif­fer­ence between prepa­ra­tion and pro­cras­ti­na­tion. Under­stand­ing issues, chal­lenges, and bar­ri­ers is use­ful. But we have to do some­thing about it. The faster we act once we have the facts, the bet­ter the outcome.

When we know what to do, then it is time to per­form with urgency.

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