When unexpected events occur, organizations often respond by hastily putting new procedures into place. These changes may be logical in the short term, but ultimately these added steps can slow down the overall process. They may get in the way of serving customers, impact productivity, and hinder financial performance.
This is especially problematic when processes are not frequently evaluated, streamlined, or even eliminated. Unchecked processes bloat virtually every organization.
Spring cleaning applies to businesses, too!
Jerry Baker began his career in the management development program at Ford Motor Company, later became a manager of budgets and analysis for Northrop Corporation, then furthered his management development as Deputy Director for the California Department of Commerce when Ronald Reagan was Governor.